Master Lyro and let AI resolve your customer conversations

Learn to activate Lyro, train it on your own knowledge, tune its persona and handoff rules, let it take real actions, and read the numbers that prove it is working — completely free, at your own pace.

Person working at a laptop beside the Lyro agent, with prompts to ask a question, connect a stack, and sync customer data

72%

Conversations Resolved

13

In-depth Lessons

100%

Free Forever

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Switching Lyro on took five minutes. Getting it to actually resolve conversations took this course — the knowledge, the persona, the handoff rules, and the numbers that tell you it is working.

Sample review
Lyro power user

Why Get Certified?

Complete Lyro Fundamentals and earn an official certificate powered by Certifier.io — shareable, verifiable, and free.

Industry Recognition

Earn a verifiable badge for your LinkedIn profile and professional portfolio.

Proven AI Expertise

Show clients and employers that you can deploy an AI agent that actually resolves tickets.

Partner Community

Join the partner network with access to early features and dedicated support.

What You'll Learn

Everything you need to take Lyro from switched off to resolving conversations on its own, across 6 modules and 13 lessons.

What Lyro is and how it works
Activating Lyro and touring the dashboard
Building a knowledge base Lyro can answer from
Training Lyro with Q&A pairs
Persona, tone, and language settings
Lyro Tasks and real customer actions
Handoff rules and human escalation
Lyro Shopping Assistant for ecommerce
Resolution rate, analytics, and optimization

Ready to automate
customer service properly?

Lyro answers across 9+ languages and hands the rest to your team with full context. Learn to set it up so it earns that trust from day one.